The global Microsoft outage is causing disruption across North Yorkshire, affecting council services, schools and a local MP’s office.
North Yorkshire Council has warned residents today (Friday, November 13) that a number of its online services are experiencing problems as a result of the worldwide technical issues.
Schools have also been affected, with Richmond School advising parents that it is unable to access student absence voicemails or receive emails.
Meanwhile, Selby MP Keir Mather has confirmed that his constituency office is experiencing disruption to its email services.
North Yorkshire Council said:
“A number of our online services are affected by the current global Microsoft issues and we are awaiting updates.
“If you have an urgent issue, you can call us. Apologies for the inconvenience.”
Residents requiring urgent assistance are being advised to contact the council by telephone while the problems continue.
Despite the disruption, a council spokesperson said other services were operating as normal.
Richmond School has issued a message to parents and carers explaining that its normal communication systems have been disrupted.
Assistant headteacher Clare Clish said:
“Please be advised that due to the global outage of Microsoft today, all student absence voicemails cannot be accessed.
“As such, if your child is absent from school today, please call the main switchboard on 01748 850111.
“This has also affected emails therefore if you have contacted school via email, these messages will not have been delivered.
“Please call school on the number above for any urgent enquiries and updates.”
The school apologised for the inconvenience and thanked parents for their understanding.
Mr Mather has also urged constituents needing urgent support to telephone his office rather than rely on email.
He said:
“My office is currently experiencing some disruption to emails, due to the global Microsoft outage.
“For any urgent or essential support, please call my office on 01757 247 990 and leave a message.”
The MP has asked constituents leaving messages to provide their full name, telephone number, address, any relevant case number and a brief explanation of the assistance they require.
He added:
“We’ll get back to you as soon as possible. Thank you for your understanding and patience.”
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